policies
PLEASE READ THOROUGHLY BEFORE SCHEDULING YOUR APPOINTMENT

HERE AT SUGAR COATED WAXING AND SUGARING WE HAVE SPECIFIC POLICIES IN PLACE TO ENSURE ALL CLIENTS ARE SERVICED IN THE BEST MANNER POSSIBLE. PLEASE TAKE THE TIME TO READ AND UNDERSTAND OUR POLICIES LISTED BELOW. IF YOU HAVE ANY QUESTIONS/CONCERNS PLEASE FEEL FREE TO CALL US 803-724-2611.

  • You must be 18 or older or accompanied by a guardian to receive services at Sugar Coated.​

  •  Please Be On Time.

  • Sugar Coated is a serene environment where practitioners perform relaxing services. Please use quiet voices in the common area in and outside of the Sugar Coated suite. 

  • CLIENTS ARE GRANTED A 3 DAY RETOUCH PERIOD. IF WE FAIL TO COMPLETELY REMOVE ALL YOUR HAIR, YOU HAVE 3 DAYS FROM YOUR ORIGINAL APPOINTMENT TO COME IN AND GET A RETOUCH WITHOUT CHARGE. AFTER 3 DAYS THAT OFFER IS VOID.

  • In consideration for our customers at the Sugar Coated, we kindly request you do not bring your babies or kids to your appointment.

  • No Men (unless they have an appointment)

  • ALL CLIENTS ARE GRANTED A 7 MINUTE GRACE PERIOD. AFTER 7 MINUTES, YOU WILL BE MARKED AS A NO SHOW AND CHARGED ACCORDINGLY.

  • Clients who cancel with less than 5 hrs notice, arrive more that 7 mins late, or are a No Show & No Notice, will be charged 50% of total service fee. This fee can not be used for future services.  (Please note that when you forget or cancel your appointment without giving enough notice, an opportunity is missed to fill that time, therefore all clients must provide a valid credit card to have on file.)

  • Clients with more then two No Show & No Notice will be required to prepay in full for future services before booking non-refundable.

  • NO REFUNDS ON ANY SERVICES OR PRODUCTS.

  • We reserve the right to refuse service to anyone.